Frequently Asked Questions

In the case of an incomplete order. Place an order again. Please state at the comment section that the new order is to be sent along with first order. Pay the entire amount. We will refund the shipping cost afterwards.

Yes, this is possible. For this to work you need to share your personal information via telephone with us. Afterwards you will receive a e-mail with a payment code which is used for the bank transfer. Other payment methods are not valid in this case.

You can use the search function on the website or search through the categories. If you can not find your product. You can also contact us at +31(0)24-6690318 or send a e-mail to cs@lordofthestrings.com.